Return Policy

Return Policy

* Customer needs to contact me within 2 weeks of delivery. 

* Refunds returned to same form of payment- credit card or Paypal.

* Product condition- Must be unopened bag and no use. 

* Refund contact info - Email me at [email protected] to discuss the issue. 

* Charges, if any - Only if returned towels are shown to have been used or dropped. 

Payment types: We accept all major credit cards and Paypal.


I was previously buying from another company that had quality towels but hefty price tags and only cared about quantity over quality. Quality Customer service and “getting what you paid for” is what I look for and Towel Pros have it! Placed an order on a Friday night around 10pm ET and Rob had commented on a post from Facebook about 15 Minutes later saying he was packing the order that instant and it would be shipped the next day. The Towels showed up Monday afternoon and I was super impressed with the quality of the towels. The “extras” in the package were an added plus to boot. I was so happy with the quality, price, customer service, shipping speed and overall experience that I ordered more towels (after convincing my wife) a couple of days later. This time there was a new extra in the bag, since rob and I had talked some more on Facebook about convincing my wife to let me order more. It was a waffle weave towel that my wife has rightfully claimed and I’m ok with that. I’m happy to finally get affordable, quality, non box store towels from a small business that cares about its customers and products. Towel pros is my new go to source for quality microfiber! Towels pictured are the gold edge less, 800gsm super towel, large waffle weave, true glass towels, microfiber mitts, and medium gray waffle weave.
Kyle W

towelPros MicroFiber Towels YouTube Channel